Can I opt out of receiving promotional emails from 600d?

Yes, you can opt out of promotional emails and marketing communications from 600d at any time. There are two simple ways to do so: first, click the "Unsubscribe" link found at the bottom of any marketing email you receive from us; second, contact the 600d support team via live chat or email at support@600d.my and ask us to update your communication preferences. Please note that even if you opt out of marketing emails, we may still send important transactional emails related to your account, such as deposit confirmations, withdrawal notifications, and critical security alerts.

600d | Privacy Policy – How We Protect Your Personal Data

Introduction to the 600d Privacy Policy

Welcome to the 600d Privacy Policy page. This document has been written specifically for members and prospective members in Malaysia, and it clearly explains how the 600d platform manages your personal information — from the moment you first visit our website through to your time as an active member.

600d operates within Malaysia's rapidly growing online gaming ecosystem. We recognise that your trust is our most valuable asset — without it, nothing we build holds any real worth. That is why this Privacy Policy is more than a document created to satisfy legal requirements; it is a statement of our commitment to every individual who entrusts their personal information to 600d.

600d's Privacy Policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and the highest international data protection standards. We review and update this Policy regularly to ensure it remains relevant in light of technological developments and evolving regulatory requirements.

By registering an account with 600d or continuing to use our platform, you acknowledge that you have read and understood this Privacy Policy and agree to the way we manage your personal information as described herein.

600d's Data Protection Commitment

We built the 600d platform with privacy at the core of our design, not as an afterthought. The following six key commitments underpin how we manage the personal data of our Malaysian members:

Minimum Collection

600d only collects information that is strictly necessary to operate our services. We do not gather excess data that is unrelated to the platform's operational requirements.

Secure Storage

All personal data is stored on servers protected with 256-bit SSL encryption — the same security technology used by Malaysia's leading banking institutions.

No Data Selling

600d has never sold, rented, or transferred your personal data to any third party for commercial purposes, and we never will, without your explicit consent.

Control in Your Hands

You have the right to access, correct, and request the deletion of your personal data held by 600d. Contact us and we will respond within the timeframe specified.

Transaction Confidentiality

Your financial transaction information — including deposits made via Touch 'n Go eWallet, GrabPay or FPX — is fully encrypted and inaccessible to any unauthorised parties.

PDPA Compliance

All of 600d's data management operations comply with Malaysia's Personal Data Protection Act 2010, ensuring that your rights as a data subject are consistently upheld.

1. Information We Collect

600d collects various types of personal information for different purposes. We ensure that every piece of information collected has a clear and legitimate purpose. The following are the categories of information we may collect:

1.1 Information You Provide Directly

When you register an account or interact with the 600d platform, you may provide the following information:

Full name as stated on your MyKad or Malaysian passport
Malaysian identity card number (MyKad) or passport number
Date of birth for age verification
An active Malaysian mobile phone number
A valid and active email address
Residential or correspondence address in Malaysia
Bank account or eWallet details for the purpose of deposits and withdrawals
Account password (stored in encrypted format)
Any additional information you provide when contacting 600d customer support

1.2 Information Collected Automatically

When you use the 600d platform, our systems automatically collect the following technical information for security and service improvement purposes:

Your device's IP address
The type and version of the web browser you are using
Device operating system (Android, iOS, Windows, etc.)
Pages you visit within the 600d platform and the duration of each visit
Time and date of access to the platform
Gaming session data, including bets placed and winnings received
General geolocation information (state or city, not precise coordinates)
Device data, including unique device identifiers for fraud prevention

1.3 Information from Third-Party Sources

In certain circumstances, 600d may receive information about you from legitimate third-party sources, such as:

Payment operators such as Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow and FPX for transaction verification
Identity verification agencies for the KYC process
Regulatory authorities where required by Malaysian law

      Minimum Principle: 600d adheres to the principle of minimum data collection — we only collect information that is genuinely necessary to deliver our services to you, and nothing beyond that.
    

2. How We Use Your Information

The information 600d collects is used for legitimate and specific purposes. We do not use your data in ways you would not reasonably expect. The following are the primary ways we use the information you provide:

Purpose of Use	Type of Data Used	Legal Basis
Creation and management of your 600d member account	Name, email address, phone number, password	Performance of a contract
Identity and age verification (KYC)	MyKad, passport, date of birth	Legal obligation
Processing deposits and withdrawals	Bank / eWallet details, transaction records	Performance of a contract
Fraud prevention and platform security	IP address, device data, activity patterns	600d's legitimate interests
Customer support and complaint resolution	All account-related information	Performance of a contract
Delivery of 600d promotions and special offers	Email, phone number	Your consent
Platform improvement and usage analytics	Anonymised usage data	600d's legitimate interests
Anti-money laundering compliance	Transaction records, identity	Legal obligation

Marketing Communications

600d may send you marketing communications such as promotional notifications, special bonus offers and updates on new games via email or SMS. You may opt out of receiving these marketing communications at any time by using the "unsubscribe" link found in every marketing email we send, or by contacting the 600d support team directly.

3. Sharing Data with Third Parties

600d does not sell, rent, or transfer your personal data to third parties for their own marketing purposes. However, there are certain situations where 600d may need to share your information with other parties in order to operate the platform effectively:

3.1 Service Providers

600d works with carefully selected third-party service providers to help us deliver our services to you. These providers are only permitted to use your data for purposes specified by 600d and are bound by strict confidentiality agreements. The categories of service providers include:

Payment processing operators (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX) to process your deposit and withdrawal transactions
Gaming platform providers and software developers that supply games on 600d
Cloud and hosting service providers that securely store our data
Identity verification providers for the KYC process
Customer support service providers

3.2 Legal Requirements

600d may be required to disclose your personal information to the relevant authorities in Malaysia where we are legally obligated to do so by law, court order, or a valid request from a government authority. This includes situations involving criminal investigations, anti-money laundering efforts, or directives from the Malaysian Communications and Multimedia Commission (MCMC).

3.3 Business Transfers

In the event of a merger, acquisition or sale of 600d's assets, members' personal information may be transferred as part of that process. In such circumstances, we will ensure that the receiving party commits to honouring this Privacy Policy or an equivalent standard. We will provide appropriate notice to affected members before any such transfer takes place.

600d's Commitment: In all of the situations described above, 600d ensures that any data sharing is limited strictly to the minimum information necessary and is subject to appropriate contractual safeguards.

4. Data Security and Protection

Protecting the personal data of 600d members is our highest priority. We continually invest in security infrastructure and industry best practices to keep your information safe at all times.

4.1 Technical Measures

600d employs multiple layers of technical protection to safeguard your data:

256-bit SSL Encryption — All communications between your device and 600d's servers are encrypted using the latest TLS protocol
Encryption of data at rest — Data stored in 600d's databases is encrypted for additional protection
Firewall and intrusion detection systems — 600d's infrastructure is protected by advanced firewalls and real-time threat monitoring systems
Two-factor authentication (2FA) — Members are encouraged to enable 2FA for stronger account protection
Regular security scans — 600d's systems undergo regular security testing by independent cybersecurity experts

4.2 Organisational Measures

In addition to technical measures, 600d also enforces strict organisational procedures:

Access to member personal data is restricted to staff who require it in order to carry out their duties
All staff who handle personal data undergo regular data protection training
Binding non-disclosure agreements (NDAs) are signed by all 600d staff and contractors
A comprehensive data security incident response procedure has been developed and tested

4.3 Data Breach Notification

In the event of a data breach that may affect your personal information, 600d is committed to notifying you within the timeframe required under applicable Malaysian law. The notification will include details on the type of data affected, the steps taken to contain the breach, and actions you can take to protect yourself.

      Personal Security Reminder: While 600d takes all reasonable steps to protect your data, the security of your account also depends on your own actions. Make sure you use a strong password, do not share your login credentials, and enable two-factor authentication for optimal protection.
    

6. Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 and sound data protection principles, you as a data subject have the following rights regarding personal information held by 600d:

Right of Access

You have the right to request a copy of your personal information held by 600d. We will provide the information within 21 business days from the date the request is received.

Right to Rectification

If any personal information about you held by 600d is inaccurate or incomplete, you have the right to request its prompt correction.

Right to Erasure

In certain circumstances, you have the right to request the deletion of your personal information from 600d's systems, subject to any legal obligations that remain in force.

Right to Restrict Processing

You have the right to request that 600d restrict how we process your information in certain circumstances, such as when you dispute the accuracy of that data.

Right to Object

You may object to the processing of your personal information for direct marketing purposes. Once an objection is received, 600d will cease processing your data for that purpose.

Right to Data Portability

Where applicable, you have the right to receive your personal data in a machine-readable format for transfer to another service provider.

To exercise any of the rights above, please contact the 600d privacy team by email at [email protected] by stating the specific right you wish to exercise and providing sufficient information to allow us to identify your account. We will respond within the timeframe prescribed by the applicable Malaysian legislation.

7. Data Retention Period

600d retains your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or to meet applicable legal obligations. The following is a general guide to our data retention periods:

Active account information — Retained for as long as your account remains active with 600d
Financial transaction records — Retained for a minimum of 7 years from the transaction date, in line with Malaysian legal requirements relating to anti-money laundering and financial reporting
Customer support communication logs — Retained for 3 years after a case is closed for reference and service improvement purposes
Identity verification data (KYC) — Retained for 5 years after account closure in accordance with applicable regulations
Anonymised analytics data — May be retained indefinitely as it contains no personally identifiable information

When your personal data is no longer required and the designated retention period has elapsed, 600d will securely delete or anonymise that data using industry-approved methods.

8. Privacy of Children and Minors

600d takes the protection of children and minors very seriously. The 600d platform is intended solely for individuals aged 18 and above, and we do not knowingly collect personal information from anyone under the age of 18.

If you are a parent or guardian who believes that your child under the age of 18 has registered or attempted to register an account with 600d, please contact us immediately at [email protected]. We will investigate the matter promptly and take appropriate action, including account closure and deletion of all information relating to that individual.

600d employs multiple age-verification mechanisms, including MyKad number verification and a comprehensive KYC process. We also value the cooperation of parents and guardians in ensuring that the platform is not accessed by underage individuals.

9. Changes to the Privacy Policy

600d reserves the right to update or amend this Privacy Policy from time to time in response to changes in legislation, technological developments, or changes in how we handle data. Any amendments made will take effect upon publication on this page.

For significant or material changes, 600d will provide members with appropriate notice via:

Notices prominently displayed on the 600d platform's main page
Notification via the email address registered to your account
An in-platform notification during your next login session

We encourage you to review this Privacy Policy page periodically. The "Updated" date at the top of this page will always reflect the version of the Privacy Policy currently in effect. Your continued use of the 600d platform following any changes constitutes your acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions, concerns or complaints regarding 600d's Privacy Policy or how we handle your personal information, please do not hesitate to get in touch. The 600d privacy and support team is here to help:

Support Email

For detailed privacy enquiries or data rights requests:

[email protected]

24/7 Live Chat

For immediate enquiries in Bahasa Melayu or English:

Available within the 600d platform

We are committed to responding to all privacy-related enquiries within 3 business days. For more complex requests, such as data access or deletion requests, the process may take up to 21 business days in accordance with the relevant legal provisions.

600d Privacy FAQs

No, 600d does not sell, rent or transfer your personal information to any third party for their own marketing purposes. We only share your data with service providers who assist us in operating the platform — such as payment operators (Touch 'n Go eWallet, GrabPay, FPX, etc.) and technical service providers — and all such sharing is subject to strict confidentiality agreements. We treat your personal data as a trust that must be upheld with the utmost responsibility.

To request a copy of your personal information, please send your request by email to [email protected] with the subject line "Data Access Request". In your email, include your full name, the phone number registered to your 600d account, and a brief description of the information you wish to access. We will verify your identity before processing the request, and will provide the requested information within 21 business days from the date your identity is successfully verified.

When you close your 600d account, we will immediately stop using your personal information for marketing purposes. However, certain data must be retained for a specified period after account closure to fulfil our legal obligations. This includes financial transaction records (retained for 7 years) and identity verification information (retained for 5 years), in line with Malaysia's anti-money laundering regulations. This data will not be used for marketing purposes and will be securely deleted once the prescribed retention period has expired.

The security of your financial transaction information is an absolute priority for 600d. All communications involving financial transactions — including deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow and FPX — are protected with 256-bit SSL encryption, meeting the same standards as international banking institutions. Your full bank account or eWallet details are never stored directly on 600d's servers; instead, all transactions are processed through certified and secure payment operators. We also employ a real-time fraud detection system to monitor any suspicious transaction activity.

Yes, you can opt out of promotional emails and marketing communications from 600d at any time. There are two simple ways to do so: first, click the "Unsubscribe" link found at the bottom of any marketing email you receive from us; second, contact the 600d support team via live chat or email at [email protected] and ask us to update your communication preferences. Please note that even if you opt out of marketing emails, we may still send important transactional emails related to your account, such as deposit confirmations, withdrawal notifications, and critical security alerts.

If you believe your privacy has been breached by 600d, or you are dissatisfied with how we have handled your personal information, we encourage you to first contact the 600d support team directly at [email protected] so that we have the opportunity to resolve the matter. We are committed to investigating every complaint seriously and responding within a reasonable timeframe. If you remain unsatisfied with the resolution we offer, you have the right to file a complaint with the Department of Personal Data Protection under the Ministry of Communications and Digital Malaysia, the authority responsible for enforcing the Personal Data Protection Act 2010.

Your Data Is Safe with 600d

We are fully committed to protecting your privacy. Register your 600d account today and enjoy a safe, fair, and responsible gaming experience with Malaysia's fast-growing player community.

Privacy Policy – 600d's Commitment to Protecting Members' Personal Data in Malaysia